Artificial Intelligence (AI) is revolutionizing the public sector, bringing both challenges and opportunities for employees. Here are some considerations on the trends and impacts of AI in public sector work:
- Exposure of Public Employees to AI:
- About 57% of public employees, equivalent to 1.8 million workers, will be highly exposed to AI. This new technology is changing the way we perform our work and interact with processes.
- Among the highly exposed workers, 80% could integrate AI into their work, achieving significant improvements.
- Complementarity and Substitution:
- AI will mainly impact the execution of specific tasks, not entire professions. This will lead to both the automation and enhancement of work activities.
- It is important to note that AI not only facilitates the execution of existing tasks but can also open up new job opportunities, such as roles focused on supervising and integrating AI capabilities.
- Training for an AI-Ready Public Administration:
- Training is essential to prepare the Public Administration (PA) for the challenge of AI. Required skills include understanding AI, ethics in data usage, and the ability to integrate AI into existing processes.
In summary, AI is transforming public sector work, requiring adequate preparation and a proactive vision to make the most of the opportunities offered by this technology. 🚀